1. 4Matrix
  2. 4Matrix Support
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Subcategories

 Sales & Accounts
       How much does 4Matrix cost?
       Can we have a demo of 4Matrix?
       Licence in 4Matrix is not updating
       Is there a web based version of 4Matrix?
       Which MIS will 4Matrix link with?
» More topics
 Installing 4Matrix & Network Related
       4Matrix unable to update/updates failing
       System Requirements
       Does 4Matrix need to be installed on my MIS Server?
       How to set 4Matrix up as a shared application
       Settings file is not copying to clients when rolling out 4Matrix
» More topics
 Launching 4Matrix
       Error: Error 26 unable to connect to database
       Logging in for the first time/demo user password
       Forgotten password/no admin user
       Error: Error 40 4Matrix cannot connect to server and/or database specified in the 4Matrix Settings file
       Updates can't be downloaded at this time
» More topics
 Using 4Matrix
       Progress 8 guidance for 2016/17 Year 11
       Science not showing in EBacc or Progress 8
       Subject names not complete in Progress 8, EBacc and Borderline
       Progress 8 subject scores - calculations
       Subject Summary Commentaries, Residuals, Distribution etc
» More topics
 Importing Data
       How do I import Key Stage 2 data?
       Level 6 shows as error in Key to Success import
       Gender column not recognised
       How do I import the KS4 GCSE APS and Overall APS for KS5 Value Added?
       Can I Import Key Stage 2 data for current Year 7 (2016/17)?
» More topics
 Admin Tools
       How do I delete all grades/results for one subject?
       Edit Series Error: Date and time format
       Unable to merge subjects
       How are Key Stage 2 Fine Points calculated?
       Setting up User accounts
» More topics
 Exporting Data
       How do I export data from 4Matrix?
       Numbers are formatted as text in the exported file
       Exported spreadsheet COUNTA formula is not working as expected
 

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Top Knowledgebase Articles

 Views
Progress 8 guidance for 2016/17 Year 11 932
How do I import Key Stage 2 data? 854
4Matrix unable to update/updates failing 752
System Requirements 482
How do I export data from 4Matrix? 463
Error: Error 26 unable to connect to database 449

Latest Knowledgebase Articles

 Date added
GDPR Compliance Information 2018-04-09 14:00:59
Error: Subjects Summary won't open and reports error 'no row at position 0' 2018-03-22 15:40:20
Uninstalling 4Matrix - Error asks for file location 2018-03-13 14:08:32
Importing KS4 APS for new Y12 students 2017-11-27 15:52:13
Updates can't be downloaded at this time 2017-10-04 09:13:13
Why are there different residual values reported in 4Matrix in different tools? 2017-09-12 10:12:27
 

 
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