Customer Notices (Updated 14th December)

1) No Progress 8 for Y7, Y8 or Y9? Please see http://www.4matrix.com/node/6222 

2) For Subject Progress 8 scores reporting as NaN or -∞ please see http://www.4matrix.com/node/6178

3) For Key Stage 5 Value Added issues after applying updates 3.9.4.8 and 3.9.4.9 please see http://www.4matrix.com/node/6229

4) If you do not receive email confirmation when submitting a ticket or any form of response within 3 hours, please check your junk/spam folder.


 Tables Checking June 2018

Solution

The Tables Checking Exercise opened this morning (18th June 2018) and we attach our guidance document for reference: http://www.4matrix.com/help/tc_june_2018.pdf

If you come across any mismatches between Tables Checking and 4Matrix please refer to this document in the first instance, before raising a support request.

 
Was this article helpful? yes / no
 

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies