Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9:00am to 3:00pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

Subject not showing in KS5 Value Added tool

The KS5 VA tool will include A level, Academic and Applied subjects only.

Vocational subjects and subjects that do not contribute to performance measures will not appear on this display.

If you are working with a subject which you believe should be showing on this display, it may be that there is no previous national data for the subject (if it's a brand new qualification type). The Value Added tool uses the data from the most recent DfE Ready Reckoner, and so if the qualification is not included here, then it will not have any VA data in 4Matrix either.

The other reason may be to do with the national subject code in 4Matrix, as in some rare cases, this may not match the code which was included in the Ready Reckoner. A quick fix for this is to change the KS5 VA Subject value in Admin > Edit Qualifications using the table in the bottom right of the display, but this should be carried out with caution. If you need further information in relation to this then please contact us.