Accessing 4Matrix from Outside School

There are several ways in which this can be achieved, and we have put together a document to help users decide on which option is best for their school. 

You can download the document from this link: https://www.4matrix.com/news/remoteaccess

In-light of the current situation, we are extending the free-use period of 4Matrix Infinity for all schools until September 2020.


Import Fix

There is a fix available for an error which occurs when attempting to import data via a spreadsheet into an existing series in which results or custom field data has already been imported.

Please visit https://www.4matrix.com/news/importfix for more details.


 Error: SIMS Extract unable to extract pupil details successfully

Solution

This may indicate that your SIMS Extract files (which reside with the 4Matrix installation) are corrupt. You should re-install 4Matrix on the affected client or ask us to send you the most recent SIMS files, which will include a handful of DLLs and SIMSExtract.exe's.

 
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