Accessing 4Matrix from Outside School

There are several ways in which this can be achieved, and we have put together a document to help users decide on which option is best for their school. 

You can download the document from this link: https://www.4matrix.com/news/remoteaccess

In-light of the current situation, we are extending the free-use period of 4Matrix Infinity for all schools until September 2020.


Import Fix

There is a fix available for an error which occurs when attempting to import data via a spreadsheet into an existing series in which results or custom field data has already been imported.

Please visit https://www.4matrix.com/news/importfix for more details.


 How do I deal with unmatched pupils in Step 5 of import?

Solution

There are generally 2 reasons as to why a pupil is unmatched;

  1. They are a new pupil to the school (and 4Matrix) and therefore they have no singeing record in the database. Select the pupil, right click and choose Mark as New Pupil.

  2. If the pupil already exists in 4Matrix then the match process has failed, most likely to do with a change of name. If you select the pupil, right click and choose Edit Pupil Match. A dialogue will appear where you can find the existing record to match to. Don't forget to tick the box on the left which says 'update pupil names on import' if you need to use their new name in 4Matrix.

To remove the pupil from the import, tick the box next to the pupil, right click and go to Remove > Selected Row.

 
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