Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9am to 3pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

 

Can I change or add to the fields that show on pupil reports?

All the reports which can be printed via the File menu or from the Reports tab cannot be edited, except where there are options to include pupil premium, UPN information and so on, as seen in the Pupil Summary report.

We do provide a custom-report builder tool in the Reports tab which is suitable for use with key stage 4 pupils. There are a selection of example reports that can be downloaded from www.4matrix.com/customreports to help get you started. Please refer to the key stage 4 application guide, accessible via the Help tab in 4Matrix, for more information.