Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9:00am to 3:00pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

Can I import more than 1 set of Key Stage 2 results for a pupil?

It is not possible to import more than one set of Key Stage 2 results into a single pupil record via Edit Markbook, except for the fact that you can add a custom KS2 result and/or a NC Test Level, Fine Points and Teacher Assessment. This is in addition to the scaled score results.

This can be added manually into the Admin > Edit Markbook tool, or imported via a spreadsheet, by setting the Column Type to Markbook Result and mapping to Key Stage 2 Custom.