Customer Information: Client 3.9.6.2 MSI not installing - RESOLVED (27/11/19 11.30am)

The issue with the 3.9.6.2 client MSI not installing and saying it cannot start the Update Service has now been resolved. Please re-download the MSI and use the latest version to deploy 4Matrix.


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Our offices will be closed for 1 day on Thursday 12th December, re-opening at 9am on Friday 13th December. Support requests should be submitted through the Helpdesk in the usual way and we will respond as soon as we can.


 Is there a web based version of 4Matrix?

Solution

4Matrix Infinity is the new web-based version of 4Matrix.

 

It is currently in BETA testing with around 300 schools and we aim to make it more widely available in early 2020. It is free to try but will cost an additional £225 + VAT per year once the BETA is completed.

 

If your school already uses 4Matrix Desktop, you can join the BETA by simply submitting a ticket asking for more information on how to get started and we will send you the installation instructions.

 

The tools that are included in the BETA version of Infinity are as follows:

 

Key Stage 3

  • Dashboard
  • CDA Learning Layer
  • Pupil 'Card View' - links to AWL Pupil Breakdown Display (under development)
  • Seating Plans
  • NC level tools are not supported

 

Key Stage 4 (or any GCSE graded series)

  • Dashboard
  • Progress 8
  • Progress 8 Charts
  • EBacc
  • Threshold (English & Maths)
  • Subjects Summary
  • Results Overview
  • Pupil 'Card View' - links to Pupil Display
  • Seating Plans

 

Key Stage 5

  • Dashboard
  • Value Added
  • Results Overview
  • Subject Summary
  • Pupil 'Card View' - links to Pupil Display
  • Seating Plans

 

Plus - Admin users will see an Admin tool which allows them to manage user accounts.

 

Additional tools will be added as we move through 2019 and into 2020. More information about this new web version will be announced shortly.

 

Please note that 4Matrix Infinity is not a cloud-based solution, it will connect to the existing 4Matrix database. We have no plans to host data on school's behalves. 

 

 

 

Article revised: 18/09/2019

 
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Article ID: 153

Category: Sales & Accounts

Date added: 09/12/2016 10:01:09

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