Customer Information: Update now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from


Updates not applying? Please see BEFORE logging a ticket!

 Error: Disapplied does not belong to table


This is because Stored Procedure GetAllPupilsForSeries does not exist. This will require a 4Matrix Support Agent to fix using SQL:


Alter: InsertResult

Alter: InsertSubject

Alter: ClearDatabase

Alter: GetSubject

Alter: UpdateResult

Alter: UpdateSubject

Create: GetAllPupilsForSeries

Alter: GetAllSubjectsExtended


Set version number to most recent -1 then restart 4Matrix.

This problem has been linked to using an old msi (pre-2014) to install 4Matrix on to new clients, which prompts 4Matrix to download and install multiple updates when launched. We recommend upgrading the 4Matrix Network Manager as soon as possible to generate the latest msi. There are instructions at 

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