Customer Information: Update now live (12/11/2019)

This is a significant update, with some new features and fixes. It contains a host of major the provisional 2019 key stage 5 value added coefficients. The full changelog can be downloaded from

Known issues:

We are aware that some users are having trouble applying this update, please see before logging a ticket. Other reported issues:

1) Importing into a custom field doesn't work and the data is not imported (workaround is to enter the values in relevant column in Edit Pupils)

2) If any pupils have a grade of N in the Edit Markbook, Pupil Display won't print for that pupil

 Subject column header shows red warning triangle


This is usually displayed for 2 reasons;

  1. You already have a subject in your database with the same name but mapped to a different qualification

  2. You already have a subject in your database mapped to the same qualification but named something different

In either case, you can proceed with the import as this is only a warning that you are potentially about to create a duplicate subject. This can be fixed later on using Admin > Edit Subjects if required.

It is possible that the warning triangle will remain even after making the necessary changes in the import, in which case it can also be ignored. 

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