Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9:00am to 3:00pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

How do I add or delete grades/results for a pupil?

Make sure that you're using the series that you need to remove the grades from.

Go to Admin > Edit Results

If you are adding a grade/result, find the pupil on the left and look across the subject columns. Click on the relevant cell and use the dropdown menu to select a grade. 

If you are removing a grade/result, click on the relevant grade and use the dropdown menu to select the 'blank' value,

Alternatively, If you want to remove grades for a subject from all series for a single pupil you can use Admin >Edit Pupil. Click on the student and a panel will appear on the right hand side.

In the Results tab, click on the subject you wish to remove grades from and use the buttons at the bottom to choose to remove results from 'This Series' or 'All Series'.  

NOTE: if you remove from All Series this is irreversible and will remove all records for the subject for that student.