Customer Information: Update now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from


Updates not applying? Please see BEFORE logging a ticket!

 Can I change a subjects discount code?


Yes you can, but we recommend reading the following first:

The easiest way to check the status and discount codes of the subjects/qualifications in the active series is to go to Admin > Edit Subjects > File > Print > Subject Report

The last update to include changes to qualification statuses and add approved qualifications was issued in October 2017. This included all validated 9-1 qualifications for 2017 and 2018 and set the correct statuses for all other KS4 qualifications.

If you believe that a qualification is not counting correctly in performance measures, then you can amend the status (and other parameters such as the discount code, how it is handled in EBacc, Progress 8 etc) using the Edit Qualifications tool.

The quickest way to go about this is to go to Admin > Edit Subjects, choose the subject on the left and click Edit Qualification in the top right. You can then use the table in the bottom right of the display to change the settings. If you are unsure about how to do this or would like further advice before making the changes, please contact us.

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