Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9:00am to 3:00pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

How do I remove a pupil from a series?

This would depend upon whether you wish to remove a pupil for all series or just specific series.

It is possible to simply remove a pupil from analysis in the active series by using Admin > Edit Pupils, highlighting the pupil(s) and clicking on 'X Set Off Roll', or simply remove their tick in the final 'On Roll' column.

Alternatively, to remove them from ALL series, highlight the pupil and at the top select 'X Remove' to delete the pupil. A pop-up will appear asking you if you want to remove them from the active series only or all series.

NOTE: In situations where a pupil has left the school but is included in older series, we recommend keeping them in the older series because it is a record of whole-school performance from that moment in time.