Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9am to 3pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

 

Results Days 2025 (4Matrix Desktop Users)

The following guidance has been put together to help prepare 4Matrix Admin users for importing exam results. It refers to 4Matrix Desktop. Guidance for other 4Matrix products (including 4Matrix Cloud) will be published separately. 

Pre Results Day Checks

This year, there is only one document covering both KS4 and KS5:

  • Results Day Pre-Checks KS4/KS5: Download

Results Day Guides

Use these documents for guidance with importing exam results, review important messages from 4Matrix, and check where to get help.

Webinars

Our final wave of ‘Results Day Preparation’ webinars are scheduled for August and can be booked (for free!) at www.4Matrix.com/events

Help with Importing Data

For all import-related resources, including documentation and videos, please see www.4Matrix.com/import

Share and Compare Data Collaboration 2025

We are not running our annual data collaboration service this year or in 2026 due to the lack of KS2 data. For more information, please see this help article.  

 

Updated: 08/07/2025