Customer Information: Update now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from


Updates not applying? Please see BEFORE logging a ticket!

 Renewal Invoice


Our Admin system will automatically send a renewal invoice approximately 6 weeks prior to your licence expiry date. This is sent to the main contact on your 4Matrix account at

In some cases, the main contact may no longer work at the school. If this is the case, please log in and update your details. If you have forgotten your user ID/password, please email us from and internal school address and ask for your account details to be resent.

You can access your renewal invoice on your account page by scrolling to the bottom of the page and using the magnifying glass next to the correct invoice (there may be more than 1 if you have used 4Matrix for several years).

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