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4Matrix 4Matrix Support Knowledgebase Sales & Accounts
Renewal Invoice
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Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9:00am to 3:00pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

Renewal Invoice

Our Admin system will automatically send a renewal invoice approximately 6 weeks prior to your licence expiry date. This is sent to the main contact on your 4Matrix account at www.4Matrix.com.

In some cases, the main contact may no longer work at the school. If this is the case, please log in and update your details. If you have forgotten your user ID/password, please email us from and internal school address and ask for your account details to be resent.

You can access your renewal invoice on your account page by scrolling to the bottom of the page and using the magnifying glass next to the correct invoice (there may be more than 1 if you have used 4Matrix for several years).

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Article Details

Article ID:
103
Category:
Sales & Accounts
Date added:
07/12/2016 17:15:14
Views:
1,120
Rating (Votes):
(14)

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