Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9am to 3pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

 

How do I update my 4Matrix account details?

Go to www.4Matrix.com and click Existing Customers.

Log in using your School ID and Password which were provided when you originally signed up to 4Matrix, If you have forgotten or lost these details, please email us at sales@4Matrix.com from an internal school address and ask for them to be resent.

Once logged in, you can edit your details, including your school name and the main contact on your account.