Accessing 4Matrix from Outside School

There are several ways in which this can be achieved, and we have put together a document to help users decide on which option is best for their school. 

You can download the document from this link: https://www.4matrix.com/news/remoteaccess

In-light of the current situation, we are extending the free-use period of 4Matrix Infinity for all schools until September 2020.


 Error: Outside the Bounds of the Array

Solution

If this shows on clients and when Network Manager is launched, this is usually due to duplicate proxy servers set in the Network Manager.

•Launch SQL management Studio (whichever version the school uses)

•Log in with Sa/Password account details

•On the left, go to Databases > choose the 4Matrix database > tables > and right click dbo.4Matrix

•Go to Edit Top 200 Rows

•You'll see the proxy details appear in the main window

•Right click the cell, and click delete

•Close SQL management

•Re-open Network Manager

•Work through to the step where you set the proxy, and re-enter it

 
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