Customer Information: Update 3.9.6.1 now live (12/11/2019)

This is a significant update, with some new features and fixes. It contains a host of major the provisional 2019 key stage 5 value added coefficients. The full changelog can be downloaded from https://www.4matrix.com/files/change/3.9.6.1.pdf


Known issues: 3.9.6.1

We are aware that some users are having trouble applying this update, please see https://www.4matrix.com/updatefix before logging a ticket. Other reported issues:

1) Importing into a custom field doesn't work and the data is not imported (workaround is to enter the values in relevant column in Edit Pupils)

2) If any pupils have a grade of N in the Edit Markbook, Pupil Display won't print for that pupil


 Error: Outside the Bounds of the Array

Solution

If this shows on clients and when Network Manager is launched, this is usually due to duplicate proxy servers set in the Network Manager.

•Launch SQL management Studio (whichever version the school uses)

•Log in with Sa/Password account details

•On the left, go to Databases > choose the 4Matrix database > tables > and right click dbo.4Matrix

•Go to Edit Top 200 Rows

•You'll see the proxy details appear in the main window

•Right click the cell, and click delete

•Close SQL management

•Re-open Network Manager

•Work through to the step where you set the proxy, and re-enter it

 
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