Import Fixes (14/07/2020)

Error 1: An error occurs when attempting to import data via a spreadsheet into an existing series in which results have already been imported.

Error 2: The Bromcom Extract fails on supplying Bromcom login details.

Please visit for details on applying a fix.

 4Matrix client unable to update automatically


This article has been moved to a pdf document which can be accessed here:

Please refer to this in the first instance and let us know if you need any further guidance.


Article revised: 14/02/2019

Was this article helpful? yes / no

Powered by Help Desk Software HESK, in partnership with SysAid Technologies