Customer Information: Client 3.9.6.2 MSI not installing - RESOLVED (27/11/19 11.30am)

The issue with the 3.9.6.2 client MSI not installing and saying it cannot start the Update Service has now been resolved. Please re-download the MSI and use the latest version to deploy 4Matrix.


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Our offices will be closed for 1 day on Thursday 12th December, re-opening at 9am on Friday 13th December. Support requests should be submitted through the Helpdesk in the usual way and we will respond as soon as we can.


 Deploy 4Matrix silently without Update Service

Solution

You can tell the installer to just install the 4Matrix application features, without the Update Service;

In command line

ADDLOCAL=MatrixApplication

 

 

Article revised: 26/11/2019

 
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