Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9am to 3pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

 

How to delete all results for a course in a specific series

4Matrix Cloud

Results can be edited manually via the Admin > Edit Results tool, however, to remove all grades for a single course in bulk:

  • Select the relevant Academic Year in the Data Selection panel to ensure you're working with the correct cohort/pupils.
  • Go to Admin > Series.
  • Select the series you need to remove a course from.
  • The courses linked to the series will be displayed in a table.
  • Select the course(s) using the check boxes to the left of the course name(s).
  • Select Bulk Actions and choose Delete. The course(s) will be deleted along with all it's grades for the selected series.
  • A confirmation message will be displayed.

 

18/09/2025