Customer Information: Update now live (11/10/2019)

This is a particularly significant update. It contains a host of major new features and several improvements, including the provisional 2019 Attainment 8 Estimates. The full changelog can be downloaded from


Updates not applying? Please see BEFORE logging a ticket!

 I can't find a qualification when mapping


There are over 8000 qualifications in the 4Matrix database, but in some cases, you might find that the one you're after is missing.

The first thing to do is search by QAN - that's the unique 8 digit code assigned to each qualification. Make sure that you don't include the '/' symbols, so it will read like this: 60001122

If it is not there, there are 2 options:

  1. If it is a single qualification which is missing, please submit a missing qualification request here

  2. If you have a list of missing qualifications, write them out in a list in Excel and paste them into 4Matrix, using Admin > Tools > QAN Checker. Export the list and email it to us.

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