Summer Holidays Support Hours

From Monday 20th July to Wednesday 2nd September, our support services (tickets, live chat and telephone) will be available from 9am to 3pm.

We will provide extended support hours during results days as follows:

  • Wednesday 12th August (GCE Results): 8:00am to 5:00pm
  • Thursday 13th August (GCE Results): 8:00am to 5:00pm
  • Wednesday 19th August (GCSE Results): 8:00am to 5:00pm
  • Thursday 20th August (GCSE Results): 8:00am to 5:00pm

 

4Matrix Desktop update 3.9.9.2 now available (27/02/2025)

4Matrix Desktop update 3.9.9.2 is now available, and includes the following changes:

  • Validated 2024 Attainment 8 Targets, EBacc Value Added Targets and 
  • Subject Value Added targets
  • Validated 2024 KS5 Value Added coefficients (new KS5 VA for the first time since 2019!)
  • KS5 Tech Level Value Added score added to main reporting view (Press Release, Performance Tracking, Subject Summary, etc.) Tech Level VA is new for 2024.
  • KS5 Press Release changes
  • Various bug fixes and tweaks

The full changelog is available to view here: https://help.4matrix.com/knowledgebase.php?article=283

Should you encounter any issues with the update applying automatically, please refer to our knowledgebase article in the first instance, and log a ticket if you require further assistance. https://help.4matrix.com/knowledgebase.php?article=208

 

28/02/2025