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Christmas Office Closure Notice

For the week commencing Monday 19th December, our support services will be available between 9am and 4pm on Monday 19th and Wednesday 21st only. We are closed on Tuesday 20th, and then shut down for the Christmas break from Thursday 22nd December. Normal operating hours 9am to 4pm will resume on Tuesday 3rd January. We would like to wish all our customers a restful Christmas.

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Knowledgebase

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Key Stage 2 Prior Attainment Bands with Scaled Scores (August 2022)

Category: Admin Tools

*4Matrix update 3.9.8.3 issued 29/07/2022 includes a function in the Admin > Edit Markbook tool to auto-generate PA Bands from Scaled Scores.* Following the publication of Academic Year 2020/21 Key...

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4Matrix Infinity Setup: General Information and Features

Category: Infinity

4Matrix Infinity is free for schools that have an active 4Matrix Desktop licence. Key Information 4Matrix Infinity is not a replacement for 4Matrix Desktop The 4Matrix Desktop application is still re...

2,280
(3)
How do I export data from 4Matrix?

Category: Exporting Data

Most tools in 4Matrix Desktop provide an Export function in the File menu, in the top left of the display. This will generally provide an .xls file of the data that you see on screen. It is also possi...

1,812
(16)
Error: Error 26 unable to connect to database

Category: Launching 4Matrix

Check that the Settings file was installed with the Client - go to the 4Matrix folder and check it exists, and that it's larger than 0kb. If it's not there or shows as 0kb, in the 4Matrix Network Man...

1,718
(16)
Importing Key Stage 2 Data for use with Key Stage 4 Progress Measures

Category: Importing Data

We strongly recommend importing data from Key to Success (or Get Information About Pupils) where possible. You can download your KS2 Prior Attainment data from either site and import into 4Matrix. The...

1,385
(2)
4Matrix Fusion - Further Help

Category: Fusion

4Matrix Fusion update 1.1.0.0 includes a new Help menu which links to the complete Fusion Application Guide, as well as the Helpdesk ticket system. If you require assistance, please raise a ticket, us...

36
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Arbor guide for importing exam results on download day

Category: Importing Data

While the Arbor extract in 4Matrix allows you to pull exam results directly into 4Matrix, Arbor will not allow you to import directly via the extract until the results embargo has expired, enabling th...

113
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Register 4Matrix with Microsoft identity platform (Azure Active Directory)

Category: Installing 4Matrix & Network Related

Important: Once the following setup is complete a new user account will be created in the 4Matrix database the next time the user the logs in to 4Matrix Infinity / Desktop using their Microsoft creden...

182
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Install New SQL Server - password not strong enough error

Category: Installing 4Matrix & Network Related

When installing a New SQL Server there is a three step sequence: Step 1 Choose a server nameStep 2 Choose a passwordStep 3 SQL VersionThen we choose 'Start Install' to install the new server.At this p...

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English Progress 8: 2022 DfE Guidelines

Category: Knowledgebase

For students with English results from 2020 or 2021: How to ensure English Progress 8 calculates correctly as per DFE 2022 guidelines The purpose of this routine is to ensure that P8 will now calcula...

560
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